Additional Support Is Available In A Power Cut If You Act Now

With Storm Ciara on the way, now is the time to act.

UK Power Networks own and run the electricity cables in most of Sussex, London and the South East, and fix power cuts. Scottish & Southern Electricity Networks does the same in some areas towards the West of the County. They deliver the electricity which you buy through your choice of supplier. They provide a free priority service for anyone who might face extra difficulty in the event of a power cut, including households with an elderly person, young children, someone less mobile or someone with a health condition.

By registering with your distributor you will be given a priority 24-hour phone number for communication, receive extra information and regular updates during any power cut. In the event of a longer power cut you could receive hot food, hot drinks and hot water, mobile phone charging and more. Those who rely on power to run medical equipment, such as dialysis or breathing apparatus, would also receive additional help.  

Click one of the links below, or if you are hesitant to click on links and prefer to search online feel free to do so, to register now, for yourself or somebody who gives you permission to register on their behalf:
UK Power Networks’ Priority Services Register
SSEN Priority Services

Which of the two areas do you live in? You can check by visiting Check if you’re in our area which is on the UKPN website. it will be made clear to you in the online registration process if there is a problem, and a link will be given to who your regional network operator is, so you can apply to join their Priority Services Register.

It’s quick and free to register by completing a short questionnaire. If you have family or friends who meet the criteria you can register on their behalf if they are happy for you to do so.  

Neighbourhood Watch urges everybody who is eligible to plan ahead and sign up to their appropriate Priority Services Register, to ensure that they receive free extra help in the event of a power cut.