The community hub set up by Lewes District Council and Eastbourne Borough Council to help the most vulnerable people through the Covid-19 corona crisis is proving to be a lifeline for anyone without the support of friends and family.
Council staff were mobilised and redeployed from their normal day-to-day duties to ensure the hub was quickly up to full strength and able to help the maximum number of residents experiencing financial hardship or vulnerability. From staff sorting food parcels to tourist information advisers working on a new Covid-19 email and telephone support line, council officers are busy around the clock helping our local communities through this emergency.
The teams handling essential food supplies will soon reach 10,000 parcels packed, with thousands delivered to foodbanks for those in severe financial hardship and the most vulnerable, and over 1,000 Covid-19 calls and emails answered.
To ensure the people who are most vulnerable get the help they need, the council is reminding residents who have the support of family and friends for food, shopping and medicines, or who can arrange their own food deliveries in other ways, not to contact them at this time.
Councillor Zoe Nicholson, Leader of Lewes District Council said:
“I am extremely proud of what has been achieved in such a short space of time.
“The most vulnerable residents in our communities who need our help and reassurance are receiving it, whether that’s a food parcel, support from a voluntary group or one of our staff simply sharing a few kind and thoughtful words.
“Our role is to help the most vulnerable, the people without networks of friends and family, it is those isolated residents we want to hear from.”
The council’s customer contact advisers will be answering Covid-19 calls and emails between 10am and 4pm on Good Friday, Saturday and Bank Holiday Monday. The phone number is 0800 0288327. ( See our post on 31st March for full details)
Neighbourhood First officers are also be on standby to deliver emergency food parcels.
Councillor Nicholson added:
“It is also heartening that so many good people across Lewes district have volunteered to help and every single one of them has my most sincere gratitude and best wishes for doing so.”
There is also a Seaford Volunteer emergency Team – telephone 01323 899054 or Facebook:-Seaford Volunteer Emergency Team.