Update from Govia Thameslink Railway

We have receiceived a brief update on Govia Thameslink Railway.

” To support key workers, this week has seen the introduction of additional train services to support the workforce of a hospital disinfectant manufacturer in Billingshurst and additional early morning replacement bus services between Reigate and Redhill. Our timetable team continue to adjust services wherever we can. As always, if you are aware from key worker contacts of any significant gaps, please do get in contact and we will do what we can.

In addition, to support customers with season ticket refunds, this week has seen the introduction of both a season ticket refund calculator on our websites, and continued work towards the introduction of a remote refund process for paper season tickets, also via our websites.

Elsewhere on the network, this week saw the introduction of three specially liveried trains across Thameslink, Southern and Great Northern to celebrate the contribution of key workers. With the first, a Thameslink train arriving into London Bridge just in time for last night’s 8pm #ClapForCarers event, we really hope the trains provide a little morale boost wherever they are seen out and about on the network.

Three GTR trains have received new key worker liveries to boost the morale of key workers and our staff out across the network.

With support from Porterbrook Rail and Cross London Trains, a Great Northern Class 717 Metro train, a Southern Class 377 and a Thameslink Class 700 have all received “Thank You” liveries. The individual units, 377111, 700111 and 717011 were selected to show thanks for the efforts of the team operating the NHS’ 111 advice service.

The first of the three, the Thameslink Class 700 was specially timed to arrive at the through-platforms of London Bridge at precisely 8pm on Thursday night to meet the team from Guy’s and St Thomas’ hospital who have worked with us to refine services to provide the best possible match for their staff.”