Here is some more information from our local bus company regarding social distancing and hygiene on their buses.

Each bus has a new maximum number of people permitted to travel on it at once to allow social distancing. This is shown on the side of the bus by the front door. In the case of our normal double deckers this is now 30, compared to around 80-90 in normal times.

The ticket machines shows the driver how many people are on the bus at any one time, changing colour as it gets busier. When it reaches the maximum the driver won’t allow any more people on and will change their destination screen to show Bus Full (and the route number) to show anyone wishing to board that it is full.

Drivers can show discretion, for example to avoid a vulnerable person being stranded or if large groups from the same household are travelling together. So far very few journeys have become full. 

Buses are stopping as normal except as above. They are asking passengers to pay using contactless, the app, smart card or scratch card wherever possible. Cash is being accepted but ask the correct fare to be tendered to avoid more contact by handling change. Where this isn’t possible they will issue a credit voucher which can be used to get a refund to a bank account. 

Face Coverings and Bus Travel 

The government has now made it compulsory to wear a face covering on all public transport. This includes travelling by bus. Gov.uk Safer travel guidance for passengers All passengers must wear a face covering unless they are exempt. Exemptions include: Children under 11-years-old.
Not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability.
If putting on, wearing or removing a face covering will cause you severe distress.
If you are travelling with or providing assistance to someone who relies on lip reading to communicate.
To avoid harm or injury, or the risk of harm or injury, to yourself or others.
To avoid injury, or to escape a risk of harm, and you do not have a face covering with you.
To eat or drink, but only if you need to.
To take medication.
If a police officer or other official requests you remove your face covering.
The bus is a shared space. Lets make the travelling experience easier and safer for everyone.

  • Please support your fellow passengers by wearing a face covering.

Our drivers are also exempt from wearing a face covering whilst they are driving although some staff may still choose to wear one.

Whilst welcoming you back on board the bus some passengers may still feel anxious about travelling whether they are wearing a face covering or are exempt from wearing one.

By supporting our fellow passengers this can only benefit all and improve the travelling experience for everyone. Be assured, staff have been working tirelessly across the entire business ensuring all buses are thoroughly cleaned. All touch points are cleaned with a hospital grade disinfectant including the bells, poles, chair tops, windows ticket machines and grab rails.