As you may already know the National Trading Standards Scams Team received government funding to supply and installcall blocking technology in consumers’ homes.
The project re-launched at the beginning of March and received hundreds of applications. Due to Covid-19 they had to make the very difficult decision to close applications as it wasn’t safe under government guidelines to continue posting and installing units.

Since then the team has been working with trueCall, to provide a safe application process. The team and trueCall are now in a position to re-open applications and post units out to consumers who can self-install only.

They will only be able to send units directly to the consumers and people won’t be able to apply on behalf of others, units will be supplied on a first come first served basis.

Unfortunately the team are not allowing applications from partners
or local authorities or anyone who cannot self install the unit. There won’t be the option for an engineer to visit the user to install the unit.
The team understands that some people maybe disappointed with these restrictions, however the team concluded this was the only safe way to supply the units.
Direct applicants will be able to apply online on the Friends Against Scams website from the 8th July, via: