Eastbourne and Lewes Borough Councils have mobilised a community hub team to help the most vulnerable and isolated residents during the latest period of lockdown.
During the first national lockdown the council put in place a wide range of measures to support people who were shielding and had no family and friends to help them.
The local authority also developed an online portal to ensure businesses quickly received the emergency grants they qualified for.
While council officers are waiting for government guidance needed to launch the latest discretionary grants scheme, the technical updates and changes to the payment portal are well underway.
Councillor David Tutt, Leader of Eastbourne Borough Council, said: “Since the start of the pandemic, we have led from the front in our response to the crisis and will continue to do.
“Throughout this difficult and unsettling time, we are here to support our residents, particularly those who need help the most thorough our community hub operation.”
Councillor James MacCleary, Leader of Lewes District Council, said:
“We continue to do all we can to support and reassure our residents during these worrying and uncertain times.
“Our community hub operation is widely regarded as one of the best examples of its type and we are lockdown ready to help the people that are in most need.”
NHS volunteers can also assist residents and can be contacted direct by those who might need their help from www.nhsvolunteerresponders.org.uk. The NHS volunteers help by collecting shopping and medicines, making contact with people by making regular friendly phone calls and giving lifts to medical appointments.
Council teams can also put people in touch with other voluntary groups in local communities.
Councillor Tutt added: “If you or someone you know needs our help, get in touch. More and more people now access information on our website at lewes-eastbourne.gov.uk and engage with council staff using email and webchats.”
Those who are clinically and extremely vulnerable will receive a letter from the NHS encouraging them to stay at home, only going out for exercise and medical appointments. The letter will also provide more detail about accessing any support they might need.