We have a reminder from Brighton and Hove Buses, which is of course applicable to ALL Public Transport:-
Due to the increased risk of infection in the community, we are asking everyone to follow the Covid-19 safety guidelines very closely. To support this, we are strengthening our safety messages and introducing new communications around the wearing of face coverings to help keep those who need to travel safe during this time.
The government has recently updated its guidelines on face coverings. On the government website it advises ‘The police can take measures if members of the public do not comply with this law without a valid exemption and transport operators can deny access to their public transport services if a passenger is not wearing a face covering or direct them to wear one or leave a service.’ We want to make sure that anyone who travels on our buses and is exempt is not affected by this recent update.
Since the start of this pandemic many passengers have presented their Helping Hand exemption card or Sunflower lanyard to the driver as they board. We want to make sure that anyone who needs one has one, so we are asking within the community such as yourself to help distribute them. Or share our website to download a card or apply for a card that we can post directly.
Whilst most passengers do wear a face covering throughout their journey, there are a very small group of passengers who are not. We want to do everything we can to keep passengers safe by making sure anyone who can wear a face covering is wearing one unless they are exempt. To support this, drivers will issue discrete notifications to those not wearing a face covering or showing an exemption and will remind passengers to put one on when boarding a bus.
We have attached to this email a copy of the notification being shared (this is one of our Metrobus ticket face covering reminders – the same one is being issued on our Brighton & Hove Buses)
We would like to ask for your support in helping all customers and by limiting the opportunities to abuse the system by a very small minority of people who are not exempt, but claim they are. We fully respect the rights of people who are legitimately exempt for reasons of disability not to have to show their exemption but it would assist our drivers enormously if as many people as possible and who are willing to do so did help in this way. This would also eliminate any inconvenience or misunderstanding from their receiving a reminder note from our drivers who are invariably not in a position to know whether someone is legitimately not wearing mask before they issue a reminder.
We really appreciate your ongoing partnership throughout this very difficult situation and if you have any questions please do not hesitate to contact us.