Consultation launched over taxi licensing guidance in Eastbourne

People are invited to have their say about how taxi and private hire drivers are licensed across Eastbourne.

Eastbourne Borough Council, which is the licensing authority for all Hackney Carriage and Private Hire applicants in the town, launched the eight-week consultation on Monday, February 1

The council has reviewed its guidance regarding those seeking licences to take account of the Department for Transport’s Statutory Standards for the Taxi and Private Hire trade published last year.

People are now being asked for their views on the updated council document.

Councillor Colin Swansborough, Cabinet member for Place Services, said: “We take our licensing responsibilities very seriously and our priority is, as always, to ensure people’s safety and welfare when using these vehicles.

“Taxis and private hire fulfil an essential need within our transport system and it is important the trade is monitored and that our guidance is regularly updated.”

Councillor Swansborough added: “Anyone who uses taxis or those who are in the business themselves are encouraged to take part in this consultation by reading the draft guidance and completing our online survey.”

This consultation opened on 1 February 2021 and will close after eight weeks.

They are proposing to make changes to Taxi and Private Hire Licensing Guidance.

A statutory guidance document, issued by the Department for Transport to all Licensing Authorities in England and Wales, is required to look at current guidance. You can find a copy of this document below.

It recommends incorporating additional measures into the current Taxi and Private Hire Guidance. This is with the intention of improving and updating existing measures to protect children, vulnerable adults and the wider public when using taxis and private hire vehicles.

As a result of these new standards the Council has taken the opportunity to review and update the whole Guidance Document.

The Council’s Taxi and Private Hire Licensing Guidance sets out the terms and conditions that apply to those seeking licences for the Hackney Carriage or Private Hire trade. This is to protect the public and help ensure they receive a good service.

You can find copies of the proposed guidance in the documents below.

Comments are invited from residents, drivers, operators and other stakeholders over these proposals.

An online survey is provided to help you structure your feedback.

Online survey ( Click to take part )

Alternatively you can send your comments by email to

The closing date of this consultation is Friday 26 March 2021 at 5pm.