Customers are reminded to wear face coverings from Monday

Govia Thameslink Railway (GTR) is reminding customers that face coverings are mandatory from Monday 15 June, and that leisure travellers should avoid the morning and evening peaks to help keep the railway clear for key workers and others who need it most.

Those who must travel by train should follow these clear guidelines:

  • From 15 June customers must wear a face covering
  • They should try to avoid the busy times of the day between 06.30 and 09.00 and 16.00 to 18.00
  • Book tickets online and use contactless payments wherever possible
  • Keep their distance
  • Carry hand sanitiser and wash their hands before and after travelling

Furthermore, it is now expected for all staff to wear face coverings when they are not working behind a screen.

GTR is running a reduced service because staffing levels have been affected by coronavirus. However, it has been adding extra services and lengthening trains when NHS workers and others have sent in reports of busy trains.

From Monday 15 June, there will be further improvements with some extra services and longer trains to improve capacity where it is needed. Passengers should check their services at

In addition, GTR is supporting social distancing with a wide range of measures, such as one-way and queuing systems at the busiest stations;19,000 floor signs across the network; 25,000 train signs; posters, adverts and announcements to remind people to socially distance; and 1,000 touch-free hand sanitiser points have been put in at stations.

In line with Government policy this same ruling applies to ALL forms of PUBLIC TRANSPORT. Starts Monday 15th June 2020.